Pax uses Dataships to build trust and win clients.
When GDPR was implemented in May 2018, like many companies, PAX Asset Management Group took a number of measures to ensure they met their GDPR compliance obligations.
Two years on, in May 2020, the Group wanted to do a fresh review of their GDPR practices and wanted to do more than just ‘meet’ their GDPR compliance obligations. Instead, they wanted to put in place a ‘best-in-class’ data privacy experience for their clients, while having peace of mind knowing that their brand reputation will not be tarnished by having non-compliant GDPR practices.
To achieve this, PAX Asset Management Group approached Dataships to be their Data Privacy partner. The Group particularly liked the idea of the Dataships’ Data Access Gateway tool which provides their clients with real-time access to their personal data. The Group wanted to demonstrate that they truly care about their clients’ privacy by delighting them with a single place to manage all their personal data and privacy preferences.
PAX Asset Management Group uses several applications in their tech stack to enable internal teams across their portfolio of companies and to provide their clients with an excellent service. Like most companies, having multiple applications presents an operational challenge around ensuring all data across the systems is in sync. Dataships’ software does all the heavy lifting here and synchronizing any updates made by clients across applications integrated with the Data Privacy Centre.
How Dataships Helped
When asked about how long the implementation process would take from sign-up date to go-live, Conor (the Group’s COO) recalled his surprise at the speed of implementation saying, “Honestly, the onboarding process was very simple to the point where I thought, ‘That’s it? I would have expected greater timelines given the number of our applications being integrated with Dataships.” For PAX Asset Management Group, their main focus is always customer experience and trust. The Group want this embedded in everything they do, and how they handle personal data and GDPR compliance is no different.